BAJOPHONE Privacy Policy

Privacy Policy

Last updated: 29/04/2026

At BAJOPHONE, we deeply respect your privacy and are committed to protecting the personal data you provide us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or make a purchase, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection regulations.

1. INFORMATION WE COLLECT

To be able to offer you our digital products, we need to collect certain basic information when you make a purchase or interact with our website:

  • Contact and Digital Delivery Data: We collect your name and email address. This information is strictly necessary to be able to send you the access link or the digital file you have purchased, as well as to send you the receipt of your purchase.

  • Device and Browsing Information: Like most websites, we automatically collect certain information about your device, including your IP address, browser type, time zone, and some of the cookies installed on your device. This helps us prevent fraud and improve the store experience.

2. HOW WE USE YOUR INFORMATION

We use the information collected exclusively for the following purposes:

  • Order Fulfillment: To process your transaction and send the purchased digital product to your email.

  • Communication: To provide you with technical assistance or customer support related to your digital purchase, and to send you important notifications about your order.

  • Fraud Prevention: To assess risk and prevent potential fraud (especially by analyzing the IP address).

  • Legal Compliance: To comply with our legal and tax obligations.

3. SECURE PAYMENT PROCESSING (THIRD PARTIES)

BAJOPHONE does not collect, store, or have access to your credit card details or banking information at any time.

All payments are processed through highly secure and encrypted third-party payment gateways (such as Shopify Payments, PayPal, Stripe, etc.). These entities act as independent data processors and are governed by their own strict privacy policies and security standards (PCI-DSS).

4. NO SALE OF PERSONAL DATA

We want to be absolutely clear: BAJOPHONE does not sell, rent, or trade your personal data to third parties under any circumstances. Your information is yours, and we only use it to provide you with the service you have requested.

5. SHARING INFORMATION (ONLY WHAT IS STRICTLY NECESSARY)

We only share your personal information with third parties to the extent strictly necessary for the operation of the store:

  • Shopify: Our store is hosted on Shopify Inc., which provides us with the e-commerce platform. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

  • Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

6. YOUR RIGHTS (GDPR COMPLIANCE)

If you are a resident of the European Economic Area (EEA) or jurisdictions with similar laws, you have the following rights regarding your personal data:

  • Right of access: To know what personal data we hold about you.

  • Right to rectification: To request the correction of inaccurate or incomplete data.

  • Right to erasure (right to be forgotten): To request the deletion of your data, unless we are legally obliged to retain it (e.g., billing).

  • Right to restriction of processing and data portability.

To exercise any of these rights, please contact us using the methods indicated in the Contact section.

7. DATA RETENTION

When you place an order through the Website, we will retain your order information (Name and Email) for our records unless and until you ask us to delete this information.

8. CHANGES TO THE POLICY

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise your data rights, please contact us by email at:

  • Email: [Your contact email, e.g., privacy@bajophone.com]